FAQ

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Shipping Info

UPS Ground

* 1-5 Business Days (Delivery based on distance to destination)

UPS 2nd Day Air

* 2 Business Days (Delivery typically by end of day)

UPS Next Day Air

* Next Business Day (Delivery typically by 10:30 a.m.)

INTERNATIONAL ORDERS

USPS International Shipping Options

Express Mail International®

* 3-5 Days

Priority Mail® International

* 6-10 Days

* Days designed to be delivered depend on origin and destination.

NOTE: International orders are subject to being charged customs fees by the destination country’s government. We have no control over how much you are charged for customs and the fees are completely independent of Jason Markk, Inc. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.

Please allow us 1-3 business days to process your order.



Returns

We want you to be 100% satisfied with your Trip Wipes purchase.  If for any reason you are not satisfied we would be happy to do an exchange or return for you.

EXCHANGES
If you purchased an item from tripwipes.com and want to exchange it for a different color, size or style, you can do so by returning the item, within 30 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock.

RETURNS
Item(s) purchased from tripwipes.com must be returned in new, unused condition and must be unopened in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.

All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:

Trip Wipes
ATTN: Returns
TRIPWIPES
1400 E FISHER FREEWAY
DETROIT, MI 48207

Terms & Conditions

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TERMS & CONDITIONS/PRIVACY POLICY

These terms and conditions of use (the “terms”) set forth the terms on which Trip Wipes Inc. (“Trip Wipes”) provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.

DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. Trip Wipes is providing this site and its contents on an “as is, as available” basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, Trip Wipes disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Trip Wipes does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Trip Wipes nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Trip Wipes also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES

Trip Wipes, Inc. reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

TRADEMARKS

Trip Wipes is a registered trademark in the United States and other countries. Trip Wipes trademarks may not be used without the written permission of Trip Wipes and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Trip Wipes.

Any rights not expressly granted herein are reserved.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Trip Wipes, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Trip Wipes, Inc.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Trip Wipes. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Trip Wipes Inc.’s copyright, trademark and other proprietary rights.

All Content on the Site is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Trip Wipes uses in connection with the Site shall remain the exclusive property of Trip Wipes. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Trip Wipes. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.

COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Trip Wipes or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Trip Wipes is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Trip Wipes and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Trip Wipes and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.

LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Trip Wipes and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Trip Wipes is not responsible for webcasting or any other form of transmission received from any Linked Site. Trip Wipes is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Trip Wipes of the Linked Site or any association with its operators.

SHOPPING

Trip Wipes does not guarantee, warrant or endorse any product or service not manufactured or performed by Trip Wipes, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Trip Wipes. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Trip Wipes.

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Trip Wipes reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

COLOR

We have made every effort to display as accurately as possible the colors of the advertised products that appear at the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.

PRIVACY POLICY

Trip Wipes agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.

Information we collect:

Trip Wipes collects two basic types of information – personal information and anonymous information – and we may also combine anonymous information and your personal information with other information in a way that it is not associated with you, to create aggregated information. We may collect the following categories of information.

  • Personal information you provide when you create an account, which may include your first and last name, country of residence, gender, date of birth, email address, photographs, username and password.

  • Personal information you provide when you request information or purchase products or services from us, whether on our Site or through our Applications, including your postal address, telephone number and payment information.

  • Personal Information you provide in public forums on our Site and Applications such as quotes, comments, photographs, videos, or other digital media.

  • Personal Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information.

  • Personal Information you provide to us when you use our Site and Applications, our Applications on third-party sites or platforms, such as social networking sites, or link your profile on a third-party site or platform with your registration account.

  • Location information when you visit our Site or use our Applications, including location information either provided by a mobile device interacting with one of our Site or Applications, or associated with your IP address, where we are permitted by law to process this information.

  • Usage, viewing and technical data, including your device identifier or IP address, when you visit our Site, use our Applications on third-party sites or platforms, or open emails we send.

Trip Wipes Site and Applications are intended for general audiences and are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16 without obtaining parental consent. If you are under 16 years of age, then please do not use or access our Site or Applications at any time or in any manner. If we learn that personal information from children under the age of 16 has been collected without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an account on our Site or through our Applications, please alert us at help@tripwipes.com so that we can delete your child’s personal information from our systems.

How we collect information:

We may collect personal information you provide to us when you request products, services or information from us, register with us, participate in public forums or other activities on our Site and Applications, respond to consumer surveys, or otherwise interact with us. Please keep in mind that when you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this Privacy Policy, and the information that the third-party site or platform collects is subject to that third party’s privacy policy. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our Applications.

INDEMNIFICATION

You agree to defend, indemnify and hold Trip Wipes harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

CHOICE OF LAW

The Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to conflict of laws provisions. You hereby consent to the exclusive jurisdiction and venue of the federal or state courts in Los Angeles County, California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Trip Wipes as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Trip Wipes with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Trip Wipes with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

TERMINATION

Trip Wipes reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.